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1 – Knowledge and general abilities

The realisation of social audit missions requires the assessor to possess certain knowledge and abilities. We will only pinpoint here those which are not specific to the practice of social audit (they will be detailed in the guidelines), but which make up a “solid groundwork” for the exercise of competencies specific to social audit. The “knowledge” list is mainly built upon the conclusions of the selection test made by the CCIAS for the first step of social assessors’ certification.

Only general knowledge requirements are indicated hereunder. Instructors are invited to detail and update them. _ KNOWLEDGE

c1 Work organisation
c2 Management
c3 Company management
c4 Internal control and audit ; basic notions of compliance audit, relevance, coherence, effectiveness, efficiency
c5 Normalization and certification (general knowledge of all, and more specifically, to the audit field)
c6 General survey methodology (collection and treatment of data, interviews, questionnaires, indicators…), and statistics databases
c7 Labour Law databases
c8 Knowledge of social institutions, their role, their prerogatives, rights and obligations
c9 Knowledge of documentary resources in the social field
c10 General questions of HR management, and questions specific to the field of audits
c11 Sociology of the organisations (specifically the strategic analysis of the links between players)
c12 Deontology (code of practice of the assessor)

ABILITIES
a1 Use of basic office technologies : Word, Excel (or similar) and email / Internet
a2 Fluent and clear oral expression
a3 Clear written expression
a4 Taste for human contact, social nature, ability to listen, availability,
a5 Autonomy and initiative : to seek out information beyond the immediately reachable
a6 Ability to remain within the framework of the mission
a7 Ability to place the relationship with the interviewees at an appropriate level (empathy without complicity and a professional attitude)
a8 Ability for team work
a9 Ability to analyse one’s strengths and weaknesses
a10 Respect of deontological rules and commitments (confidentiality…)

2 – Structure of the competencies library

The chosen methodology is the AMC (Aide au management des compétences ). It combines the two dimensions of competencies globally necessary to the good conduct of social audit missions :

• vertically : competencies related to the two main steps of the activity (obtaining the mission, carrying out the mission)
• horizontally : competencies related to relationships with the “clients” (relational), technical competencies (skill), organisational competencies.

This approach can give rise to the creation of a competencies library, with classification in 12 boxes. For the social assessor, the library is shown below :

Each box in the library is itself divided into sub-boxes (see lists below) comprising a classification of the competencies required in the assessor. The whole scheme constitutes the guidelines, including a complete list of competencies.

BOXES 1. 2. 3. RELATED TO THE ACQUISITION OF THE MISSION

BOXES 4.5.6 RELATED TO THE ANALYSIS OF THE AVAILABLE DATA AND PRE-AUDIT

BOXES 7.8.9. RELATED TO THE REALISATION OF THE MISSION

BOXES 10.11.12 RELATED TO THE PRODUCTION AND PRESENTATION OF THE REPORT